FAQ
What is Ingress?
Ingress is a location-based augmented reality game where players explore the real world using their mobile device. You interact with portals at real-world locations, work with other players, and help your faction control territory.
Is Ingress free to play?
Yes. Ingress is free to download and play. Optional in-game purchases are available but not required to enjoy the game.
What devices are supported?
Ingress is available on Android and iOS devices that support GPS, data connectivity, and AR features. Performance may vary by device model and OS version.
Do I need an internet connection to play?
Yes. Ingress requires an active internet connection to load the map, interact with portals, and communicate with the game servers.
What are Portals?
Portals are real-world locations such as public art, monuments, libraries, and other points of interest. Players can interact with portals to collect items, deploy resonators, and build links and fields.
Can I play alone?
Yes, but Ingress is designed to be more fun and effective when played with others. Many objectives are easier with teamwork, especially larger fields and events.
Is Ingress safe to play?
Player safety is a priority. Always be aware of your surroundings, respect private property, and follow local laws. Never trespass or place yourself in unsafe situations to reach a portal.
How do I level up?
You gain Action Points, or AP, by completing in-game actions like capturing portals, creating links, and building fields. Earning enough AP increases your agent level and unlocks new abilities.
Are there live events?
Yes. Ingress hosts official events such as Anomalies, Mission Days, and special in-game challenges. These events bring players together both locally and globally.
How do I report an issue or get support?
You can access support through the in-app Help section or visit the official support pages linked on ingressgame.com. This includes reporting bugs, appealing actions, and managing your account.
Can I submit new portals?
Eligible players can submit real-world locations for consideration as portals. All submissions are reviewed and must meet location and safety guidelines.
Where can I learn more or connect with other players?
You can find official news, updates, and links to community channels on ingressgame.com. Many players also connect through local groups and social platforms.